Privacy Policy

1. Introduction

Welcome to WisperWays ("we," "our," "us"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI trip planner, browse travel packages, or interact with our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

3. How We Use Your Information

• To provide and maintain our services, including trip planning and package recommendations.
• To process your enquiries and bookings.
• To send you important updates regarding your trip.
• To send newsletters and promotional emails (only if you opt in).
• To improve our website, AI algorithms, and customer support.
• To detect and prevent fraud, abuse, or security incidents.
• To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you subscribe to marketing emails or provide optional information.
• Contract: To fulfil a booking or service you requested.
• Legitimate Interests: To improve our services and prevent fraud.
• Legal Obligation: To comply with applicable laws.

5. Sharing of Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Payment processors, email delivery services, cloud hosting, analytics providers.
• Travel Partners: Hotels, tour operators, local guides – only as necessary to fulfil your booking.
• Legal Authorities: If required by law or to protect our rights.
• Business Transfers: In case of merger, acquisition, or sale of assets.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. You can control cookies through your browser settings. Types of cookies we use:

• Essential Cookies: Necessary for the website to function.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
• Marketing Cookies: Used to show relevant advertisements.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. For example:

• Enquiry and booking data: up to 7 years for accounting and tax purposes.
• Newsletter subscription: until you unsubscribe.
• AI trip planner inputs: stored temporarily to generate results and then deleted.

8. Security Measures

We implement appropriate technical and organisational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers with limited access
• Regular security assessments
• Employee confidentiality obligations

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access – request a copy of your data.
• Right to rectification – correct inaccurate data.
• Right to erasure – request deletion of your data.
• Right to restrict processing – limit how we use your data.
• Right to data portability – receive your data in a structured format.
• Right to object – object to processing based on legitimate interests.
• Right to withdraw consent – for marketing communications at any time.

To exercise any of these rights, please contact us using the details in Section 14.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, hotel booking sites). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: